The concept of Zero Distance emphasises the connection between the business and the end-user or customer. This has become central to the management model of our age. In 2020 the Business Ecosystem Alliance (BEA) launched the Zero Distance Awards. The awards identify and celebrate the work of organizations throughout the world in eliminating the distance between their employees, their operations and their customers. The BEA believes that ecosystems are a dynamic means of bridging the gap between organizations and their customers. Each year, BEA acknowledges the groundbreaking work of organizations in seeking to achieve Zero Distance. Already the awards have celebrated the work of companies throughout the world including Viisi, Jaipur Rugs, Bosch Power Tools, Fujitsu Europe, Mammut, Cipla and Blue Cross Shield of Massachusetts. This year’s winners will provide new practical inspiration.

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