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Winners 2020:

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Centigo

For proving zero distance to customers in the consulting world. The mission of Centigo is to practice business wellness as a philosophy. They practice zero distance by being a bossless organization.

Fujitsu

For pioneering the micro-enterprises model in a large corporation. Which they see as a “decisive action to create and drive a customer obsessed mindset in the organization.

GE Appliances

For implementing the Rendanheyi philosophy into the company. Zero Distance has unlocked business opportunities that are propelling GEA’s growth, through its “owner is boss philosophy” paired with its House of Brands approach.”

Haier Biomedical

For proving the strength and resilience of the Rendanheyi model in times of crisis.

Happy

The London-based training company Happy has a management philosophy that allows the organization to proactively react to newly identified user needs. Founder and Chief Happiness Officer Henry Stewart sees his role as not to be the expert, making decisions, but to create the framework for others to make those decisions as close to the front line as possible and not need upward approval. The experience of end-users is the responsibility of all staff.

Internet of Clothing (Haier)

Haier’s Internet of Clothing has created a variety of smart scenarios including clothes washing, care, storage, matching, purchase, and recycling, built a full-process ecosystem, and realized Zero Distance to users.

Jaipur Rugs 

For putting 40,000 weavers directly in contact with end-users in the western world, 42-year journey that has been able to transform the lives of 40,000 women weavers. 

Ner Group

For its ‘no managers model,’ and creating a group of 100 companies with their customers. Based in the Basque region, the company has transformed over 80 businesses in the last 15 years, resulting in 50 to 200% growth and up to 5 times higher profitability. Under its model, productivity soars and salaries are up to 40% higher than the national average.

Severstal

For exploring zero distance to customers to reinvent the steel industry. Severstal has introduced zero distance into the highly conservative industry of metallurgy, taking steps to reduce the distance between employees and customers.

The Think Tank Unit

The Think Tank Unit spearheads the PPP (Public, Private and People) initiative in Oman, which aims to reduce the distance between the three main parts of the national ecosystem – government, business, and citizens.

Led by Dr Ali Qassim Jawad, the initiative, which began in 2014, takes a three-fold approach, using: Dialogue – to build a collaborative spirit and mindset between the three parts by aligning their misaligned agendas; real projects – to build tangible win-win-win situations on the ground; and initiatives: to nudge the government toward competitiveness, the private sector toward innovation, and citizens toward entrepreneurship.


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